There are two reasons you may not be able to access a lesson:

Reason 1 You may not be on a high enough membership level to access the material. You will need to upgrade your membership to do so.

Membership levels are hierarchical, starting at Earning the Right (our free membership level) working up to the Protege programme. Each successive level gives access to materials in the current membership level and those before it.


Membership levels are as follows:

  1. Earning the Right (bottom level)
  2. Inner Circle
  3. Mastermind
  4. VIP Mastermind
  5. Protege (top level)

If the training you are trying to access is part of a course you may be able to purchase the course without upgrading your subscription with us. This will give you lifetime access to the training meaning you'll be able to access the course even after cancelling your subscription.


Reason 2 You may have not submitted a file or completed an activity that was a requirement for the previous lesson. Go back to the previous lesson and check the recommended actions for what you need to do.